Policies

Payments: Bradstreet Glass securely accepts your choice of Google Pay, Amazon Payments, Paypal or your credit card, for safe, fast and easy transactions. We don't have access to your credit card information.

Any personal information you provide is stored responsibly and securely. Your information is only used to fulfill your order. Your name and email may be used to provide marketing correspondence, such as a newsletter, coupon offer or sale announcement, only if requested.

Processing Time: Orders are processed within 1 business day. "Business days" are Monday-Friday, excluding US Postal Service Holidays.

Shipping: Bradstreet Glass ships via USPS 2-3 Day Priority. We are not responsible for postal service shipping delays, however your order will ship insured against loss or damage. Please contact us immediately, in the event your order is lost or damaged. Please inspect your order upon receipt.

We only ship within the United States and Puerto Rico.

Shipping Losses/Damage: If your order is lost by USPS (or if tracking shows it has stopped moving, but the expected delivery date has not been updated), email us as soon as possible at Jodeliece@BradstreetGlass.com. We'll expediently work with USPS to track down your order for you within a few days, with our sincere apology for the delay! If it is determined your order is lost and can't be located and delivered (that hardly ever happens), we will issue a refund for your purchase price plus shipping.

In the event that your order is damaged during shipping, let us know as soon as possible, and within 30 days of delivery! Please inspect your order upon receipt.

If your order arrives damaged, please email us immediately at Jodeliece@BradstreetGlass.com. List the damaged item(s) by part number and size, and attach photographs of each damaged item, and ALSO PHOTOS OF THE BOX and Packaging it came in. We will issue a refund for the purchase price of any damaged items right away. Please don't forget to include photos of the box and packaging materials with your damage photos.

There is no need to return broken glass to us in the mail.

Refunds and Exchanges: Your satisfaction is guaranteed. If you are dissatisfied with your order from Bradstreet Glass for any reason, please contact us immediately at Jodeliece@BradstreetGlass.com. Please inspect your order upon receipt.

Refunds and Exchanges for OUR Errors: If Bradstreet Glass got your order wrong, or if the product you received is not the quality you expected, we're SO sorry! Please email us at Jodeliece@BradstreetGlass.com within 90 days of receiving your order. Let us know about our error as soon as possible so we can make it right immediately! Please inspect your order upon receipt.

BUYER'S REMORSE: If you've changed your mind about your purchase from Bradstreet Glass, you can cancel or edit your order at any time before it ships by emailing us as soon as possible at Jodeliece@BradstreetGlass.com.

If you've changed your mind after your order has already shipped, that's ok too. You can return your unwanted item(s) at your expense, for a refund, to:

Bradstreet Glass
1890 US Hwy 17-92
Unit 8
Lake Alfred, FL 33850

Please let us know to anticipate your return in the mail, and provide tracking information if available so we can look for it. Returned items must be received undamaged at Bradstreet Glass, within 90 days of delivery, to receive a refund. A refund for the purchase price of each returned item will be issued immediately upon our receipt.

Thank you!

Bradstreet Glass

Based on 814 reviews
98%
(798)
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Beautiful glass

Lovely colors. Will make a beautiful iridescent sky for my project. The backside of the glass is also beautiful.

gorgeous glass

this is hands down my favorite sheet of glass i have ever bought. the color is so vibrant and i want this color in everything i make

BEAUTIFUL GLASS ~ GREAT COLOR ~ PERFECT SIZE ~ GOOD PRICE

Beautiful Glass, Great size for my projects, Fast shipping, Well packaged, Good price, Very Highly recommended!!!

BEAUTIFUL GLASS ~ GREAT COLOR ~ PERFECT SIZE ~ GOOD PRICE

Beautiful Glass, Great size for my projects, Fast shipping, Well packaged, Good price, Very Highly recommended!!!

BEAUTIFUL GLASS ~ GREAT COLOR ~ PERFECT SIZE ~ GOOD PRICE

Beautiful Glass, Great size for my projects, Fast shipping, Well packaged, Good price, Very Highly recommended!!!

STUNNING GLASS ~ VERY GOOD COLOR

Beautiful Glass, Great size for my projects, Fast shipping, Well packaged, Very Highly recommended!!!

Beautiful Glass ~ Great size

Beautiful Glass, Great size for my projects, Fast shipping, Very Highly recommended!!!

Beautiful Glass, Great size for my projects, Fast shipping, Very Highly recommended!!!

Beautiful Glass, Great size for my projects, Fast shipping, Very Highly recommended!!!

Cuts beautifully!

Gorgeous color! Darker on one side and lighter on the other. Scoring and cutting this glass was a breeze. Didn’t break a single piece even with some tricky curves.

Shipping was great

The glass was packaged well and shipping price was reasonable. I will definitely make more orders in the future

As always, very satisfied! Had a little situation on a shipment once and it was resolved quickly and I was very appreciative. Great to work with and are the best supplier for stained glass out there. Thanks again and I will most definitely be keep my purchases with them in the future. Thanks again!

Glue Chip Glass

I love this glass. I would have given 5 stars if I could have removed your sticker easily. It was a workout getting it off the glass.

Beautiful

I received my glass quickly and in good condition. It's beautiful and will fit perfectly into the repair I'm working on.

Prefect

Absolutely love this piece of glass. Prefect for the landscape I will use it in!

Great value

Cut easy and great value

Excellent service

I am very happy with my glass purchase it’s my first one. I would highly recommend Bradstreet Glass!

10 Stars

Everything that I have ordered from them has been amazing, from the products themselves to the packaging, shipping and customer service. You can't go wrong with buying from Bradstreet Glass.

Just OK….but then GREAT!!

I understand that website photos depicting shades of color can be deceiving, but the PALE AMBER OPAL with white is mostly white with hints of very faint light amber here and there; it’s not what I wanted but I’ll find a use for it.
Next time I order I will ask FIRST what the true shades of the glass really are and what the predominant shade is….My Bad…
After posting the above, reps from the company reached out to me apologizing for my dissatisfaction with their product. But to take it a step further they actually went back and checked the color for my order against their own inventory stock number. Turns out, their supplier sent THEM the wrong color! So when they fulfilled my order they were completely unaware that what they were sending me was too light.
They immediately refunded my money on that part of the order and I still have the lighter glass which I will put to good use at some point. I am still in total shock that an online company - especially one dealing with nuances of tint and shade - would admit error on their part and offer a complete refund without the customer even asking.
Needless to say, I am thrilled to have finally found a reputable company who stands by their product and offers platinum level customer satisfaction….watch out Amazon!!

Alfred,
Thank you for letting us know your glass is the wrong color! I just checked the glass on the shelf, and you're completely right - this glass is too light! I've taken it out of stock and issued a refund for that glass on your order. Please accept my apology!
Upon researching the issue we found that the glass in the photos is the correct color, representing 317.02, however our supplier sent us 315.02 by mistake, mislabeled as 317.02 ('White and Pale Amber' as opposed to 'Pale Amber and White') and I am sorry no one here caught the discrepancy before it was listed!

We're usually better :-/

I'm so sorry for our error!

Thank you!
Debbie

Stunning !

This iridescent is so beautiful. The subtle color changes with almost cloud like lighter streaks . The aqua blue is perfect for sky or water, and the iridescent quality makes your work pop.

Love this company

Whoever packages the glass should receive a raise! I've ordered twice from here and I will continue to do so. My orders have always arrived quickly and I know it's handled with care.

Great Company

I was so excited to find this site and order scraps . It just what I need for my little project. I also loved how easy their website was. Pkg came and everything was wrapped so nicely!

Success

My full order came carefully packed and everything was in one piece. The selection of glass in my order was good. Thank you! I look forward to supporting your business.

Beautiful glass

Glass was beautiful, well packaged, worth every penny!!

Very nice beautiful shade of green

I was very pleased with the very pretty shade of moss green. The glass is very nice quality and was packed great with several other pieces of glass I ordered. I also love that shipping was fast, it arrived 3 days after order!